Unbelievable! This was a regulator that was sent to me for repair. The dive store that tried to repair it could not unscrew the HP balance plug because they used the wrong sized hex wrench and stripped the broach. Not being deterred, they drilled two holes so they could use a pin spanner. In doing so, they not only damaged the balance plug beyond repair, but drilled so deep that the body was damaged beyond repair as well. To cap it all off, the dive store would not pay for the damage that they had done, saying that it was previous service center’s fault for over tightening the balance plug in the first place.
When is inexpensive service costly? When it results in ruined dives and a $440 wireless transmitter replacement because an unqualified service facility put in the wrong battery, pinched the sealing o-ring and didn't test according to manufacturer procedures.
What can I say? This is a regulator that was used on an aluminum cylinder while on holiday in Bonaire.
Second stage (before service)